
Rather than rush across town to fix these and other problems (assuming I even live near enough to do so), I use TeamViewer remote access software, so I can manage the ailing computers remotely. I’m getting a weird message saying something about a firewall violation.” So I put them in a notebook-and now I can’t find it! What should I do?”
“You told me I should use a different password for each online account-but then I couldn’t keep track of them all. Is there anything you can do to speed it up?” “I’m getting an error message when I try to print-and I need to print this report by tomorrow!”. My email keeps crashing! Can you come over and fix it? Think of it as my Mother’s Day present!” If you’re the computer geek among your family and friends, you’ve probably heard these (or similar cries), ringing in your ears at any time of day: